Refund Policy

Refunds are available under the following conditions 

If you receive a damaged or defective product you must report it within 48 hours of delivery with photographic evidence.

If the product received is different from what was ordered, we will provide a replacement or full refund. 

If an order cannot be fulfilled due to stock unavailability, a full refund will be issued. 

Service Issues : If a booked service cannot be provided due to unforeseen circumstances, a refund will be processed or rescheduled as per customer preference.

Non Refundable Items or Services 

Products that have been opened, used or damaged due to mishandling. 

Digital services or consultations that have already been provided

Custom or bulk orders that have been processed. 

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